FAQ

How do I log into my library account?

From the library website, click on the red Library Catalog link.  Choose the Blaisdell Memorial Library site.  To log into your account, use the log in button in the upper right hand corner of the page.  Do not use the create account button.  Your user name is your patron card number minus the “P”,  Your password is the first initial of your first name and your entire last name in lower case letters.  Once you have logged in, click on MY INFO ( a tab at the top of the page) for your current library account information.

How come the system won’t let me renew my books?

If your books are overdue, have a hold on them or have been renewed before, the system will not let you renew them on line.  Also if you owe a fine, it will not renew your books. Please call us and we will renew them for you if no one is waiting for them.

How do I place a hold?

Log in to your account, then search the catalog for the title you would like.  When you find it, click on the title for title details and the Hold It Button is right there.  You simply click on that and when the book is available , we will notify you.

How do I request a book from another library on line?

Unfortunately, you cannot request a book directly from another library, online or otherwise – but we can request it for you! You can see what is available at other libraries in the state by clicking on the blue “Search the NH State Library Catalog” link on our homepage.  To request a book from another NH Library, please call or email us with your request, or visit us at the library.

Why can’t I log into OverDrive?

To log in to OverDrive, you must have a 5 digit “prefix” from the library. This prefix, together with your library card # (minus the “P”) will enable you to sign into OverDrive. If you already have a library card, but are missing the prefix, please email, call or visit us at the library and we can help you.

What devices work with the ebooks?

List of Devices

Where can I get help downloading audiobooks and ebooks from Overdrive?

Overdrive Help

Go to this website to find out pretty much everything you need to know, including step by step instructions on downloading audiobooks and ebooks. If you still have questions, please call us at the library and we will do our best to help you. Remember you must have the 5 digit prefix (described above) in front of your library card number to log in to Overdrive.

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