FAQ

How do I log in to my library account?

From the library homepage, click on “SEARCH THE BLAISDELL MEMORIAL LIBRARY CATALOG.”  To log in, enter your library card number and 7-digit telephone number (or your unique password, if you have created one) in the boxes in the upper right hand corner of the main catalog page. Once you have logged in, click on “MY ACCOUNT” for all of your current information.

Why will the system not allow me to renew my books?

If your books are overdue, have a hold on them or have been renewed before, the system will not let you renew them online.  Also if you owe a fine, it will not renew your books. Please call us and we will renew them for you if no one is waiting for them.

How do I place a hold/reserve?

Once you have logged in to your account, find the item in the Blaisdell Memorial Library catalog that you would like, click on it, and click on “Reserve this item.” A new window will open which contains your reserve preferences. Establish your notification preference for the item you wish to have held for you, and click “Place Reserve.” When the item is ready for you to pick up, you will be notified by the method you’ve selected in your reserve preferences (text message, email, or telephone).

How do I request a book from another library online?

Clicking on the “Reserves / Requests” tab of your library account will give you 3 options: “Have some favorite authors?” – “Going out of town?” – and “Is the library missing something?” Click on “request” following the last of these, and you can request that the library purchase something, or borrow it from another NH library. You can also email the library at blaisdellml@comcast.net, or call us at 679-8484 to make an inter-library loan or purchase request. (You can see what is available at other libraries in the state by clicking on the blue “Search the NH State Library Catalog” link on our homepage.)

How do I log in to OverDrive / NH Downloadable Books?

To log in to OverDrive, use your library card # and 7-digit telephone number that is associated with your library account. You can customize your login information once you access your account, but your initial log in must be through your card/telephone #s. If you already have a Blaisdell Memorial Library card, but are having difficulty accessing Overdrive, please email or call us and we would be happy to assist you!

What devices work with the ebooks?

List of Devices

Where can I get help downloading audiobooks and ebooks from Overdrive?

Overdrive Help

Go to this website to find out pretty much everything you need to know, including step by step instructions on downloading audiobooks and ebooks. If you still have questions, please email or call us at the library and we will do our best to help.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s